File Clerk (Office Automation)

U.S. Department of Veterans Affairs

Kansas City (MO)

Hybrid

USD 37,000 - 48,000

Full time

6 days ago

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Benefits offered by this job

Telework eligible

Job summary

Kansas City VA Medical Center, part of the Veterans Health Administration, is seeking a File Clerk to support the transition from paper to electronic records. You will use CPRS templates and scanning technology to manage health information, ensuring proper patient linkage and secure handling of sensitive data.

The role requires attention to detail, adherence to policies, and collaboration with clerical staff.

Qualifications

Transcript submitted with your application, as required by federal education qualification rules.
CPRS templates or scanning software are used to convert records to electronic health records.
Maintain confidentiality of electronic records and paper components.

Responsibilities

Scan and index health information documents ensuring correct patient association in CPRS.
Perform quality control on scanned images and ensure integrity of records.
Notify supervisor of misindexed or corrupted images and handle transfers/destruction per policy.

Skills

Attention to detail

Customer service

Data entry

Education

Transcript submission required

Tools

CPRS templates

VistA Imaging

Job description

Department: Department of Veterans Affairs

This position is located at the Kansas City VA Medical Center within the Health Information Management Sections (HIMS) of the Business Operations Service. This position is administratively located under the direct supervision of the File Room/Scanning Supervisor.

Key Responsibilities

This position is located at the Kansas City VA Medical Center, within the Health Information Management Section (HIMS) of the Business Operations Service (BOS) and supports the transition from maintaining paper health records to electronic health records through the use of Computerized Patient Records System (CPRS) templates or other scanning procedures.

Major duties include, but are not limited to: Performs duties related to medical records: receipt, intake, scanning, indexing, quality control, destruction, and transfer of health and administrative information. Scans various health information documents and assures that the scanned documents are associated to the correct patient and note in CPRS. Confirms record integrity and review the image quality.

Ensures regular quality checks are carried out according to described time frames and criteria. Notifies the Supervisor when images are scanned into the wrong patient's record, are indexed incorrectly or corrupted. Reviews received documents to ensure they meet appropriate scanning criteria and that all necessary health/administrative information meeting the criteria is integrated into CPRS through the scanning software and hardware.

Indexes all documents imported from other devices or sources, including pdf, tiff, jpeg files, etc. in VistA Imaging. Maintains confidentiality of all electronic records and paper components of the health records. Utilizes computers to perform a wide variety of record keeping, correspondence, and tracking operations. Interacts daily with other administrative and clerical staff members throughout the facility.

Communicates and treats customers in a courteous, tactful and respectful manner providing the customer with consistent information according to established policies and procedures. Work Schedule: Monday through Friday 7:00 am to 4pm. Telework: This position may be authorized for telework. Virtual: This is not a virtual position.

Position Description/PD#: File Clerk (Office Automation)/PD08923A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $37003 – $48107/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-03.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.