File Clerk (OA)

Veterans Health Administration; Murfreesboro (TN); Hybrid; USD 37,000 - 47,000; Full time

Job summary

Veterans Health Administration in Murfreesboro, TN, seeks a File Clerk (OA) to manage receipt, intake, and scanning of health documents within the Health Information Management Section (HIMS). The role supports direct and indirect patient care by ensuring timely, accurate indexing and retrieval of records.

The incumbent will handle paper-to-electronic transitions, utilize CPRS and scanning tools, and maintain data integrity while complying with privacy and security rules.

Qualifications

• Transcript must be submitted with your application if you are basing all or part of your qualifications on education.
• Education recognized by the U.S. Department of Education from accredited institutions may be used to qualify for Federal employment.
• If you are using foreign education, you must send a Certificate of Foreign Equivalency with your transcript to receive credit.

Responsibilities

• Maintain accessible records and provide efficient service for direct and indirect patient care by managing receipt and scanning of health documents.
• Carry out health information duties including receipt, intake, scanning, indexing, quality control, destruction, and transfer of health information.
• Follow guidelines and regulations regarding data access, entry, correction, and shipment of retired records, ensuring privacy and security.

Job description

• Department: Department of Veterans Affairs

The File Clerk is located in located in the Health Information Management Section (HIMS) of Clinical Operations at the Murfreesboro Campus of Tennessee Valley Healthcare System. The HIMS Scanning Unit is transitioning from maintaining paper health records to electronic health records by implementing templates in the Computerized Patient Record System (CPRS) or scanning procedures.

Key Responsibilities

The primary duties of this position are to maintain accessible records and provide efficient service for direct and indirect patient care by managing the receipt and scanning of health documents in a timely and accurate manner. This position is responsible for carrying out a variety of health information functions.

The incumbent performs duties related to the receipt, intake, scanning, indexing, quality control, destruction, and transfer of health and administrative information. The core duties of this position include but are not limited to: Processes requests for health administrative information presented in person, by mail, fax, or email.

Uses current computer technology regarding imaging applications, Personal Computer (PC) fax applications, electronic record tracking system and other electronic databases. Maintains a record request database. Follows current guidelines, Joint Commission standards, laws, and other rules and regulations regarding entering, correcting, deleting, accessing necessary data and shipment of retired records.

Pulls and retrieves medical records for other indirect patient care activities i.e., research, quality management, external peer reviews, utilization reviews, etc. Uses medical terminology and medical documents to properly index documents for scanning. Controls all information arriving and leaving the medical records file unit.

Protects during performance of the incumbent's official duties, printed and electronic files containing sensitive data under the provisions of the Privacy Act of 1974. Protects data from unauthorized release or from loss, alteration, or unauthorized deletion; and follows applicable law and instructions regarding access to computerized files, access codes, etc. as stated in the Privacy and Information Security Rules of Behavior, which each employee signs.

Ensures records received are integrated into Computerized Patient Records System (CPRS) through PC scanning hardware and software. Indexes medical documents/information using Personal Compute (PC) /Computerized Patient Records System (CPRS) application bridges. Interfaces with personal computer (PC) applications as well as numerous VistA and CPRS applications.

Performs duties related to the receipt, intake, scanning, indexing, destruction, and transfer of health administrative information. Provides administrative support to members which include: filing medical and administrative documentation, and other special projects deemed appropriate by the Supervisor, File Room. Work Schedule: Monday - Friday | 7:30 AM CST - 4:00 PM CST Telework: Ad Hoc Available Virtual: This is not a virtual position.

Position Description/PD#: File Clerk (OA)/PD70988A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved. Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $37193 – $47334/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-08.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

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Source: USAJOBS.gov — U.S. Federal Government