File Supervisor (File Room/Scanning Supervisor)

U.S. Department of Veterans Affairs; Kansas City (MO); Remote; USD 51,000 - 67,000; Full time

Job summary

The Veterans Health Administration is seeking a File Clerk Supervisor at the Kansas City Veterans Affairs Medical Center. You will supervise the file room and scanning clerks, ensuring compliant handling and electronic importing of records.

You will establish procedures, lead a team of twelve file clerks and contracted staff, and implement a QA program. Telework may be authorized, with standard 7:00 am–3:30 pm to 8:30 am–4:30 pm schedules.

Qualifications

• Experience supervising file room staff and scanning clerks.
• Ability to implement and monitor a QA program.
• Knowledge of medical records filing, retrieval and retirement processes.

Responsibilities

• Supervise the Medical Records Scanning and File Room unit.
• Plan, organize, and direct operations to meet unit goals.
• Establish and maintain unit procedures per VA policies and Joint Commission standards.
• Provide initial training to new employees within one day of assignment.
• Manage QA activities and oversee staff including lead file clerk and others.

Skills

Supervision

QA program

Records management

Training

Tools

Scanning equipment

EMR systems

Job description

• Department: Department of Veterans Affairs

The File Clerk Supervisor position is located within the Scanning Section of the Health Information Management (HIMS) in the Business Operations Service (BOS) at the Kansas City Veterans Affairs Medical Center (KCVAMC). Incumbent will supervise the functions of the file room and scanning activities of the file room/scanning clerks within HIMS.

Key Responsibilities

The primary purpose of this position is supervision of the Medical Records Scanning and File Room unit of the Health Information Management Section (HIMS) which includes: maintenance and storage of inpatient and outpatient Veterans Affairs (VA) records, retrieval of records for requests, studies, or delivery to designated location, scanning of documents into the electronic medical record, filing of loose documents, check in and/or transfer out of records and retirement of records in compliance with Veterans Health Administration (VHA) policies as well as Joint Commission standards for paper and electronic medical records.

Major duties include, but are not limited to: File Supervisor is responsible for the daily operation of the Medical Records Scanning and File Room unit Plans for, organizes, administers, and directs how the work will be accomplished for the organization Expected to assure that all subordinates are functioning at or above a fully successful level for the unit to provide the expected support to other sections, services, Veterans and others with whom there is contact Follows directives in a timely and accurate manner and does not wait until the deadline to ask clarifying questions Plans and directs programs that provide total support services functions that require the application of highly specialized knowledge and skills Establishes and keeps current unit procedures relative to record retrieval, record tracking, scanning/importing, purging and retirement of records and basic file room and record maintenance based on procedures outlined applicable national and local policies Provides direct supervision to the lead file clerk, twelve (12) file clerks, and contracted staff Establishes, implements and monitors a quality assurance (QA) program within the unit Provides initial departmental overview training to new employees within one day of assignment Work Schedule: Monday-Friday, 7am-3:30pm or 8am-4:30pm Telework: This position may be authorized for telework.

Virtual: This is not a virtual position. Position Description/PD#: File Supervisor (File Room/Scanning Supervisor)/PD092910 Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

There is no educational substitution at this grade level.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $51283 – $66670/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-11-02.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.