File Clerk

Veterans Health Administration

Charlotte (NC)

On-site

USD 37,000 - 48,000

Full time

3 days ago

Be an early applicant

A complete application in a minute

Tailored resume and cover letter, ready to send.

Get past ATS filters

Job summary

Veterans Health Administration at the Charlotte HCC location seeks a File Clerk to manage health and administrative records by receiving, scanning, indexing, and transferring documents in a timely manner.

The role operates 8:00am-4:30pm, Monday–Friday with no telework; duties include maintaining productivity spreadsheets and tracking missing or unauthenticated documents to ensure accurate record-keeping.

Qualifications

Transcript must be submitted with your application.
If you are using foreign education, you must send a Certificate of Foreign Equivalency with your transcript.

Responsibilities

Receives, intake, scans, indexes, quality control, destruction, and transfer of health and administrative information.
Assists with control of all information arriving and leaving the file room.
Indexes scanned documents into a SQL database accessed via CPRS and GUI tools; links documents to patient CPRS records and TIU documents; creates notes and electronically signs them.
Sorts loose health record documents, scans/indexes within guidelines; researches reports from non-VA facilities for proper indexing.
Maintains a daily productivity spreadsheet of scanning/indexing activities and tracks missing/incomplete/unauthenticated documents.

Job description

Department: Department of Veterans Affairs

This position is located in the Patient Administration Service at the Charlotte HCC location. The primary duties of this position are to maintain accessible records and provide efficient service for direct and indirect patient care by managing the receipt and scanning of health documents in a timely and accurate manner.

Key Responsibilities

Major Duties to include but not limited to the following: Performs duties related to the receipt, intake, scanning, indexing, quality control, destruction, and transfer of health and administrative information. Assists with the control of all information arriving and leaving the file room.

Indexes each scanned document into a Structured Query Language (SOL) database which is accessed via CPRS (Computerized Patient Record System) and Graphical User Interface (GUI) tools; then connects each scanned document into the correct patient's CPRS record, to the appropriate Text Integration Utilities (TIU) document, assigns the appropriate document naming convention when applicable, creates a new note, and electronically signs the note created.

Sorts loose health record documents received daily, scans and indexes materials accordingly on a timely basis and within established guidelines. Analyzes and researches numerous and varied medical and administrative reports received from non-VA health care facilities when making a determination as to how these documents are to be indexed. Maintains a daily productivity spreadsheet of scanning and indexing activities.

Maintains a tracking system to follow up on missing, incomplete or unauthenticated documents to assure timely scanning. Performs other related duties and special projects as assigned by CHIMS, direct supervisor or designee. Work Schedule: 8:00am - 4:30pm, Monday - Friday Telework: Not Authorized Virtual: This is not a virtual position. Position Description/PD#: File Clerk/PD019030Financial Disclosure Report: Not required

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $37221 – $48390/yr.

What is the application deadline?

Applications close on 2026-10-22.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.