Field Warranty Coordinator – Construction & Closeout

North Branch Construction; Concord (NH); Sur place; USD 60 000 - 80 000; Plein temps

Avantages offerts par ce poste

401(k)

Dental insurance

Employee assistance program

Employee discount

Health insurance

Health savings account

Paid time off

Professional development assistance

Referral program

Tuition reimbursement

Vision insurance

Résumé du poste

North Branch Construction seeks a Warranty Service & Field Support Coordinator to bridge gaps between project teams, subcontractors, and clients during critical construction phases. You will support both active and warranty projects, ensuring timely resolution, accurate documentation, and smooth closeout.

You will work with Superintendents, Project Managers, subcontractors, and manufacturer reps, contributing to process improvements and on-site field operations.

Qualifications

• Experience in construction, field operations, or project coordination preferred.
• Strong communication skills with clients, subcontractors, and internal teams.
• Ability to manage multiple tasks, prioritize effectively, and maintain accurate documentation.
• Comfortable working on active job sites and performing investigative fieldwork.
• Familiarity with QC processes, punch lists, and project closeout workflows is a plus.
• Drone experience is helpful but not required; training available.
• Problem-solving mindset with a willingness to jump in wherever needed.

Responsabilités

• Warranty & Service Coordination: assist with scheduling, overseeing, and ensuring completion of warranty-related service work; coordinate with subcontractors and clients; meet on-site to identify root causes; update Service Log; follow up with clients; assist with small client projects.
• Project Support & Closeout: conduct exploratory demo work during design phase; ensure punch lists are completed after demobilization; close out punch list work when Superintendent reassigned.
• Field Operations & Site Visits: visit active projects to assess status; verify QC checklists signed; assist with QC inspections and issue resolution; meet manufacturer reps on-site; capture and distribute drone photos; train Field Administrators.
• Process Improvement & Testing: assist in testing new workflows, tools, and processes to identify bugs and refine implementation.

Connaissances

Construction experience

Field operations

Project coordination

Communication skills

multitasking

Documentation

Drone coordination

Problem solving

Outils

Drone

Description du poste

North Branch Construction seeks a Warranty Service & Field Support Coordinator to bridge gaps between project teams, subcontractors, and clients during critical construction phases. You will support both active and warranty projects, ensuring timely resolution, accurate documentation, and smooth closeout.

You will work with Superintendents, Project Managers, subcontractors, and manufacturer reps, contributing to process improvements and on-site field operations.