Field Veterinary Diagnostics Specialist

Zoetis; Massachusetts; Hybrid; USD 69,000 - 100,000; Full time

Benefits offered by this job

Healthcare benefits starting day one

401K with employer match

4 weeks vacation

Job summary

Zoetis is seeking a Diagnostics Technical Specialist to provide onsite support for veterinary clinics, laboratories, and academic settings in MA/RI. You will implement, train, and optimize diagnostics products while expanding adoption across accounts.

The role emphasizes troubleshooting, workflow optimization, and customer satisfaction, with travel up to 90% and a base salary range of $69,000–$100,000 plus incentives. Zoetis offers comprehensive healthcare, 401(k) with match, and vacation time.

Qualifications

• Basic computer skills including Microsoft Office, Excel and Adobe.
• At least 1 year of experience in a clinical setting.
• Knowledge of animal disease states preferred.
• Understanding of diagnostic products, instrumentation and clinic processes.

Responsibilities

• Manage success of relationships with assigned clinics to improve utilization and adoption of diagnostics.
• Identify and analyze clinic pain points, and design workflows to improve customer experience.
• Provide onsite technical support, troubleshooting and problem resolution for veterinary clients.
• Train clinics on product lines to increase productivity and performance.
• Complete detailed visit reports and summarize customer feedback.

Skills

Microsoft Office

Excel

Adobe

Analytical mindset

Critical thinking

Presentation skills

Independent work

Customer service

Travel willingness

Education

Associate degree

Bachelor’s degree preferred

Veterinary Technology degree preferred

Credentialed Veterinary Technician preferred

Tools

Diagnostic instruments

Job description

Zoetis is seeking a Diagnostics Technical Specialist to provide onsite support for veterinary clinics, laboratories, and academic settings in MA/RI. You will implement, train, and optimize diagnostics products while expanding adoption across accounts.

The role emphasizes troubleshooting, workflow optimization, and customer satisfaction, with travel up to 90% and a base salary range of $69,000–$100,000 plus incentives. Zoetis offers comprehensive healthcare, 401(k) with match, and vacation time.