Field Vehicle Inspector: Car Condition & Reports

ACV Auctions; Murfreesboro (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical plans (multiple)

Disability & Life Insurance

Dental, Vision & Supplemental Life/AD&

Accident & Critical Illness Insurance

Paid time off: sick days, holidays,浮動日

Employee Stock Purchase Program

401(k)

Job summary

ACV Auctions is seeking an enthusiastic Inspector to join a growing team. You will inspect vehicles at dealerships and off-lease locations, document condition, and provide repair cost estimates.

You will partner with Territory Managers to support sales and build dealer relationships, traveling to sites to capture visuals and generate thorough reports. The role requires automotive knowledge, strong English communication, and the ability to work outdoors with manual labor.

Qualifications

• 1 year of experience in the automobile field with customer service background.
• Must read, write, speak and understand English.
• Valid driver's license and insured vehicle.
• Ability to work outside in the elements for extended periods.
• Able to lift up to 25 lbs and perform manual labor.
• Ability to drive manual and automatic transmission.
• Strong problem-solving and independent working skills.
• Excellent communication with customers.

Responsibilities

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Conduct inspections of vehicles at dealerships, auctions, and off-lease, to detect damage, missing parts and mechanical problems.
• Prepare and submit a report of vehicle condition, repair/replacement cost estimates, and related documentation.
• Help sales team up-sell or cross-sell services and products
• Interface regularly with our dealers to develop and ensure client satisfaction and build strong relationships.
• Travel to & from dealerships and homes to inspect, and write condition reports, list vehicles to sell on the auction platform.
• Take multiple, overall, and damage photos match them to a vehicle, and download them to the image server utilizing the company issued smart phone.
• List inspected wholesale vehicles utilizing ACV Auctions platform for bidding and purchasing.
• Sign up independent dealerships as buyers to utilize ACV Auctions digital platform.
• Perform additional duties as assigned.

Skills

Automotive knowledge

English proficiency

Customer service experience

Problem solving

Independent worker

Excellent communication

Valid driver’s license

Job description

ACV Auctions is seeking an enthusiastic Inspector to join a growing team. You will inspect vehicles at dealerships and off-lease locations, document condition, and provide repair cost estimates.

You will partner with Territory Managers to support sales and build dealer relationships, traveling to sites to capture visuals and generate thorough reports. The role requires automotive knowledge, strong English communication, and the ability to work outdoors with manual labor.