Field Training Manager: Elevate Teams Across Locations

McDonald's; Providence (RI); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Vacation time

Sick time

Travel reimbursement

Tuition reimbursement

Bonuses

Training and development

Health insurance

Job summary

McDonald's is seeking a Field Training Manager to develop people, strengthen operational execution, and ensure exceptional guest experiences across restaurants. This hands-on, field-based leadership role involves traveling between locations to train and coach General Managers, Assistant Managers, shift leaders, and crew members while upholding company standards.

The role emphasizes leadership, training delivery, and ongoing development of restaurant teams in fast-paced environments.

Qualifications

• 3+ years of restaurant management experience, preferably in fast food, quick-service, or fast‑casual operations.
• Proven ability to train, coach, and develop restaurant employees and managers.
• Excellent communication and presentation skills.
• Strong leadership and interpersonal skills.
• Ability to build trust and credibility with restaurant teams.
• Highly organized with the ability to manage multiple locations and priorities.
• Comfortable working in a fast‑paced environment and spending significant time in restaurants.

Responsibilities

• Conduct new-hire, cross-training, leadership, and operational training in restaurants.
• Coach restaurant leadership teams on staffing, scheduling, labor management, food quality, service, and restaurant execution.
• Ensure restaurants consistently follow company operating procedures, food-safety standards, cleanliness requirements, and brand standards.
• Conduct regular field visits to observe operations, identify performance gaps, and provide hands‑on coaching.
• Assist with the rollout of new menu items, equipment, technology, procedures, promotions, and company initiatives.
• Develop high‑potential employees and managers for career advancement.
• Monitor training completion and maintain accurate training records.
• Travel regularly between assigned restaurant locations.

Skills

Staff training

Coaching

Leadership

Communication

Interpersonal skills

Job description

McDonald's is seeking a Field Training Manager to develop people, strengthen operational execution, and ensure exceptional guest experiences across restaurants. This hands-on, field-based leadership role involves traveling between locations to train and coach General Managers, Assistant Managers, shift leaders, and crew members while upholding company standards.

The role emphasizes leadership, training delivery, and ongoing development of restaurant teams in fast-paced environments.