Field Telecom Technician: Travel-Ready Installations

Ledcor Construction, Inc.; Richmond (VA); On-site; USD 53,000 - 73,000; Full time

Job summary

Ledcor Technical Services is seeking a Field Operations Technician to perform installation, repair, configuration, and testing of MACD on Nokia, Infinera, and Ciena equipment, supporting optical, electrical, voice and data services. Travel with company vehicle is required; the role emphasizes customer-focused service and safety compliance across North America.

The candidate should have 5+ years in telecommunications and a technical college background is preferred, with strong Microsoft Office

Qualifications

• 5 or more years of experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling
• A positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy, and sincerity
• Degree or diploma from a technical college would be preferred
• Strong knowledge of Microsoft Office suite
• Experience working in the field independently and thriving in a dynamic environment
• Clear and efficient verbal and written communication skills

Responsibilities

• Deliver a high‑quality, customer‑focused service experience to every client
• Resolve customer issues calmly and professionally using effective de‑escalation techniques
• Perform on‑site installation and repair of internet services, copper and fiber cabling, demarc extensions, and rack‑mounted networking equipment
• Diagnose technical problems and implement solutions, including running new cable, replacing hardware components, and installing data circuits for internet connectivity
• Follow Ledcor’s safety standards and ensure proper use of vehicles, tools, and equipment at all times

Skills

Telecommunications field experience

Customer service oriented

Independent field work

Strong communication skills

Education

Technical college degree preferred

Tools

Microsoft Office

Job description

Ledcor Technical Services is seeking a Field Operations Technician to perform installation, repair, configuration, and testing of MACD on Nokia, Infinera, and Ciena equipment, supporting optical, electrical, voice and data services. Travel with company vehicle is required; the role emphasizes customer-focused service and safety compliance across North America.

The candidate should have 5+ years in telecommunications and a technical college background is preferred, with strong Microsoft Office