Field Telecom Technician - Travel‑Ready & Customer‑Focused

Ledcor Construction, Inc.; Los Angeles (CA); On-site; USD 53,000 - 73,000; Full time

Job summary

Ledcor Technical Services in Los Angeles, CA is seeking a Field Operations Technician to perform installation, repair, and testing of MACD on telecom equipment. This role emphasizes customer‑driven service and reliable network support for critical client circuits.

You will work on restoration, preventative maintenance, and testing of moves, additions, changes and disconnects, while ensuring safety and quality in all activities. Willingness to travel with a company vehicle is required.

Qualifications

• 5 or more years of experience in telecommunications, business installation and service for electronics, appliances, security, and/or cabling.
• A positive, “can-do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy, and sincerity
• Degree or diploma from a technical college would be preferred
• Strong knowledge of Microsoft Office suite
• Experience working in the field independently and thriving in a dynamic environment
• Clear and efficient verbal and written communication skills

Responsibilities

• Deliver a high‑quality, customer‑focused service experience to every client
• Resolve customer issues calmly and professionally using effective de‑escalation techniques
• Perform on‑site installation and repair of internet services, copper and fiber cabling, demarc extensions, and rack‑mounted networking equipment
• Diagnose technical problems and implement solutions, including running new cable, replacing hardware components, and installing data circuits for internet connectivity
• Follow Ledcor’s safety standards and ensure proper use of vehicles, tools, and equipment at all times

Skills

Customer service

Verbal and written communication

MS Office

Education

Technical college degree

Job description

Ledcor Technical Services in Los Angeles, CA is seeking a Field Operations Technician to perform installation, repair, and testing of MACD on telecom equipment. This role emphasizes customer‑driven service and reliable network support for critical client circuits.

You will work on restoration, preventative maintenance, and testing of moves, additions, changes and disconnects, while ensuring safety and quality in all activities. Willingness to travel with a company vehicle is required.