Field Telecom Technician - Customer-Facing Tech in Bend

ViaPath Technologies; Bend (OR); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Life & Disability Insurance

Employee Assistance Program

Job summary

ViaPath Technologies is seeking a Telecommunications Site Technician 4 to join our Field Services team in Bend, OR. The role focuses on remedial repair, preventive maintenance, and system reliability for client sites, with duties ranging from wiring and hardware replacement to basic troubleshooting.

The position is on-site at client locations, requiring travel and ability to lift equipment. A high school diploma and 4+ years of relevant experience are required.

Qualifications

• High School Diploma or GED required.
• 4+ years of technology troubleshooting or equivalent.
• Experience diagnosing and solving problems by collecting data and drawing conclusions.

Responsibilities

• Serve as an ambassador for ViaPath with customers and clients.
• Maintain and service ViaPath products at customer sites; assist when needed.
• Prioritize and plan service calls; communicate updates.
• Escalate issues when appropriate; interact professionally with customers.
• Replace telephony hardware and network components; perform basic maintenance.

Skills

Troubleshooting

Networking

Wiring & Cabling

Windows OS

Telephony

Travel readiness

Education

High School Diploma/GED

Tools

Link Runners

Fluke Test Equipment

Wi‑Fi Analysis

Job description

ViaPath Technologies is seeking a Telecommunications Site Technician 4 to join our Field Services team in Bend, OR. The role focuses on remedial repair, preventive maintenance, and system reliability for client sites, with duties ranging from wiring and hardware replacement to basic troubleshooting.

The position is on-site at client locations, requiring travel and ability to lift equipment. A high school diploma and 4+ years of relevant experience are required.