Field Technology & CRM Strategy Lead

Otsuka Pharmaceutical Co., Ltd; Princeton (NJ); Remote; USD 169,000 - 253,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) match

Paid holidays and paid leave

Tuition reimbursement

Job summary

Otsuka Pharmaceutical Co., Ltd seeks an Associate Director, Field Technology to lead sales systems strategy, optimization, and field adoption across CRM, Field Reporting, and related tools. You will partner with Field Strategic Operations, Brand, IT, Commercial Operations, and Analytics to align capabilities with commercial priorities.

Responsibilities include roadmapping, cross-functional leadership, data governance, and vendor management to drive productivity and ensure reliable system

Qualifications

• 8+ years of experience in sales operations, CRM management, or field technology.
• Expertise in Veeva or Salesforce CRM, Power BI, and other sales enablement platforms.
• Proven ability to lead system implementation, enhancements, and field adoption initiatives.
• Strong analytical, problem-solving, and project management skills.
• Experience working cross-functionally with Sales, IT, and Commercial Operations.

Responsibilities

• Lead sales systems strategy & optimization across multiple therapeutic areas.
• Act as business owner for field technology, developing roadmaps and driving enhancements.
• Serve as liaison between field sales and IT; ensure performance and issue resolution.
• Collaborate with analytics, IT, and marketing to align capabilities with priorities.

Skills

CRM management

Field technology

Veeva CRM

Salesforce CRM

Power BI

Cross-functional leadership

Education

Bachelor's degree in business, Information Systems, or a related field

Tools

Veeva

Salesforce

Power BI

Job description

Otsuka Pharmaceutical Co., Ltd seeks an Associate Director, Field Technology to lead sales systems strategy, optimization, and field adoption across CRM, Field Reporting, and related tools. You will partner with Field Strategic Operations, Brand, IT, Commercial Operations, and Analytics to align capabilities with commercial priorities.

Responsibilities include roadmapping, cross-functional leadership, data governance, and vendor management to drive productivity and ensure reliable system