Field Technician - Paid Training, $2.5k Bonus & Tools

Midco of South Dakota, Inc.; Saint Cloud (MN); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Free Midco internet and TV

401(k) match and paid time away

Disability insurance

HSA contributions

Wellbeing programs

Job summary

Midco is hiring a Field Technician in the Saint Cloud, MN area. You will install, maintain, and troubleshoot services for residential and business customers using cutting-edge technology to ensure optimal performance and customer satisfaction.

The role offers paid training, a company vehicle, and opportunities for advancement with quarterly bonuses. Ideal candidates are located within 30 miles of St Cloud, MN, and possess a valid driver's license.

Qualifications

• High School diploma or GED is required.
• Valid driver's license with clean driving record.
• Complete Midco First Time Right (FTR) certification within 90 days.

Responsibilities

• Conduct accurate technical evaluations of properties for service feasibility.
• Install voice, video and data services and perform service changes and disconnects.
• Troubleshoot and repair services from the tap to CPE and ensure signal quality.
• Act as liaison between Field Operations and Business Services to ensure customer satisfaction.
• Promote Midco services and educate customers on use and additional services.
• Provide technical guidance to internal stakeholders on network extensions and bury drop requirements.
• Log information on work orders and referrals, ensure proper documentation.
• Mentor and train teammates and cross-train on additional services.
• Maintain clean work environment and perform on-call duties as needed.
• Follow Midco safety program and operate company vehicle safely.

Education

High School diploma or GED

Job description

Midco is hiring a Field Technician in the Saint Cloud, MN area. You will install, maintain, and troubleshoot services for residential and business customers using cutting-edge technology to ensure optimal performance and customer satisfaction.

The role offers paid training, a company vehicle, and opportunities for advancement with quarterly bonuses. Ideal candidates are located within 30 miles of St Cloud, MN, and possess a valid driver's license.