Field Technician - On-site IT Installations & Support

Valsoft Corporation

Miami, Northern (FL, KY)

Hybrid

USD 52,000 - 80,000

Full time

3 days ago

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Job summary

WSI Technologies, a Fluent Software Group company, is seeking a hands-on Field Technician to install, maintain, and troubleshoot systems across customer sites in Florida. You will work hybrid, field-based with remote work between visits, supporting Windows environments and recording infrastructure.

You’ll diagnose hardware, software, and network issues, manage service tickets, and communicate clearly with customers.

Qualifications

Bachelor’s degree in Computer Science, Engineering, Mathematics, Business Administration, or another relevant field.
Certification such as NICE, CompTIA A+/Network+/Server+/Security+, Microsoft certifications, or CCNA.
Experience supporting Windows desktop and server environments.
Strong troubleshooting across hardware, software, and networks.
Ability to travel up to 85% and pass government site clearance.
Capable of lifting up to 70 lbs and working on ladders.
Experience with ITSM or ticketing tools such as ServiceNow.

Responsibilities

Installations & Deployments: Install and configure WSI systems on-site, including servers, applications, and recording infrastructure.
Rack, cable, configure, and test hardware in data center and telecom environments.
Configure Windows desktop and server operating systems, including virtual environments.
Test completed installations and confirm systems meet customer requirements before sign-off.