Field Technician I: Outdoor Network Installations

Lumen Technologies, Inc.; Lansing (MI); On-site; USD 43,000 - 57,000; Full time

Benefits offered by this job

Health benefits

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen Technologies, Inc. is seeking a Field Technician I to support network operations across your assigned coverage area and to deliver exceptional service to customers.

This entry-level role emphasizes hands-on installation, testing, and strong customer service as you begin a long-term career in telecommunications. You will learn from experienced technicians, perform cable installations, site inspections, and testing, and adapt to outdoor conditions.

Qualifications

• High School Diploma or GED required.
• Driver's license and ability to travel within service area.
• Strong customer service and communication skills.
• Ability to learn technical concepts in a field environment.

Responsibilities

• Support network builds, installations, and maintenance across assigned service areas.
• Perform customer-premise equipment installations, activation, and testing.
• Assist with cable installation, troubleshooting, and circuit turn-up.
• Maintain documentation and follow established safety procedures.
• Travel between customer and network locations as needed.

Skills

Customer service

Communication

Reliability

Work ethic

Willingness to travel

Education

High School Diploma or GED

Tools

Hand tools

Cable testing equipment

Network testing equipment

Job description

Lumen Technologies, Inc. is seeking a Field Technician I to support network operations across your assigned coverage area and to deliver exceptional service to customers.

This entry-level role emphasizes hands-on installation, testing, and strong customer service as you begin a long-term career in telecommunications. You will learn from experienced technicians, perform cable installations, site inspections, and testing, and adapt to outdoor conditions.