Field Technician I — Onsite Network Installations & Support

Lumen Technologies; Indianapolis (IN); Hybrid; USD 33,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Voluntary lifestyle benefits

Job summary

Lumen Technologies is seeking an entry-level Field Technician I to support network builds, installations, and maintenance within the assigned coverage area. You will work with experienced technicians, gaining hands-on experience with network infrastructure and customer installations.

The role emphasizes a strong work ethic, customer focus, and willingness to learn, with opportunities for long-term advancement in telecommunications and network operations.

Qualifications

• High School Diploma or GED required.
• Valid driver’s license with travel within service area.
• Must have strong customer service and communication skills.
• Demonstrated reliability and professionalism.
• Ability to learn technical concepts and apply training.
• Comfortable working independently after training.
• Hands-on work in varied indoor/outdoor environments.
• Team-oriented collaboration in field settings.

Responsibilities

• Support network builds, installations, and maintenance in service areas.
• Perform customer-premise equipment installations, activation, testing.
• Assist with cable installation, troubleshooting, circuit turn-up.
• Conduct site inspections and support battery maintenance programs.
• Coordinate vendor and site access requirements as needed.
• Respond to operational needs and travel between locations.
• Maintain accurate documentation and follow safety procedures.
• Participate in training and future on-call rotations after onboarding.

Skills

Customer service

Communication

Reliability

Professionalism

Independent work

Hands-on

Teamwork

Work ethic

Education

High School Diploma or GED

Job description

Lumen Technologies is seeking an entry-level Field Technician I to support network builds, installations, and maintenance within the assigned coverage area. You will work with experienced technicians, gaining hands-on experience with network infrastructure and customer installations.

The role emphasizes a strong work ethic, customer focus, and willingness to learn, with opportunities for long-term advancement in telecommunications and network operations.