Field Technician I - Data Center & POP Installations

Astreya; Nevada (IA); Hybrid; USD 31,000 - 51,000; Full time

Job summary

Astreya is seeking a Field Technician I to support data centers and POPs across multiple locations. You will coordinate with network teams and local vendors for installation, repair and maintenance activities, and deploy rack and stack configurations.

The role involves travel, hands-on installation and testing, and collaborating with telecom teams to ensure quality and uptime while following established procedures.

Qualifications

• Associate's degree (A.A) or equivalent from two-year college or technical school and 0 to 2 years’ related experience and/or training; or equivalent combination of education and experience.
• Knowledge of data center and POP infrastructure, including experience or deep understanding of OSP, ISP, interfacility cabling, fiber and copper distribution, AC/DC power systems, environmental controls, and relay rack/cabinet/cage construction.
• Familiarity with installing and maintaining a wide variety of telecom/network equipment, including DWDMs, backbone and management routers, IP switches, as well as all optical and digital infrastructure.
• Understanding of splicing, and an understanding of how to maintain and operate within a manhole, vault, or handhole environment.
• Knowledge of telecommunications testing equipment from microscopes and source and power meters to OTDRs and experience testing across all SONET and Ethernet bandwidths.
• Knowledge of telecommunications testing standards and procedures from length, wire-mapping, and bit error rate to power, delay, loss, reflectance and dispersion.
• Knowledge of state and local regulatory standards, procedures, and permitting requirements.
• Ability to work effectively with local exchange carrier (LEC) and other telecom service provider technicians, building landlords, electricians, construction operators, and non-technical end users.
• Ability to work independently, diagnose problems and take appropriate action with minimal supervision.
• Experience with spreadsheets, workflow and project management applications, and administrative software applications.
• Understanding of how to use a Tier-1 ITSM platform.

Responsibilities

• Maintain the highest quality standards in all assigned data center locations and remote points of presence (POP).
• Assist in performing physical installation, repair, maintenance, and testing activities as directed with meticulous attention to driving and maintaining the highest quality standards in the telecommunications industry.
• Help with performing card adds or replacements, software upgrades, and associated testing.
• Assist the team in recommending improvements to processes that may impact the quality of our network assets or improve overall efficiencies for any related process or system.
• Provide site survey support for OSP and ISP projects, as well as large space & power and/or equipment deployments.
• Perform site audits and reconcile data discrepancies in coordination with Network Surveillance and other groups as necessary.
• Assist in managing local construction vendors working on behalf of the company to ensure compliance with installation, repair, maintenance MOPs and standards, as well as quality and cleanliness.
• Meet/coordinate with Local Exchange Carrier (LEC) and other technicians to facilitate timely installation, repair, and maintenance activities as necessary.
• Perform site surveys in support of network builds, augments, or decommissions.
• Assist in coordinating site access, equipment staging, and other tasks.
• Other duties as required.

Skills

Data center knowledge

Network equipment installation

DWDMs

OSP/ISP experience

Troubleshooting

Project management tools

Education

Associate degree or equivalent

Tools

DWDM devices

Routers & switches

OTDRs

Fiber optics

Job description

Astreya is seeking a Field Technician I to support data centers and POPs across multiple locations. You will coordinate with network teams and local vendors for installation, repair and maintenance activities, and deploy rack and stack configurations.

The role involves travel, hands-on installation and testing, and collaborating with telecom teams to ensure quality and uptime while following established procedures.