Field Technician - Cable Install & On-Site Support Pro

Cable-One; Nampa (ID); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Company truck

Uniforms provided

Tuition reimbursement

401(k) match

Job summary

Cable One is seeking a Field Technician to install customer service drops or outlets in homes and businesses, using diagnostic tools to troubleshoot performance issues and fix problems from customer equipment to the first distribution amplifier.

You will verify signal levels, proactively suggest upgrades, and educate customers about new/existing equipment while representing Cable One professionally in the field.

Qualifications

• At least 3 months of customer service or related experience and/or training.
• High school diploma or GED required.
• Valid driver’s license with a good driving record.

Responsibilities

• Install customer service drops or outlets in residential and business properties.
• Use electronic test equipment and online diagnostic tools to troubleshoot drops/outlets and diagnose issues.
• Ensure proper upstream and downstream signal levels at each termination.
• Educate customers on new/existing equipment and possible upgrades.

Skills

Customer service

Driving

Problem solving

Ladder work

Education

High school diploma or GED

Job description

Cable One is seeking a Field Technician to install customer service drops or outlets in homes and businesses, using diagnostic tools to troubleshoot performance issues and fix problems from customer equipment to the first distribution amplifier.

You will verify signal levels, proactively suggest upgrades, and educate customers about new/existing equipment while representing Cable One professionally in the field.