Field Technician: Install, Troubleshoot & Serve Customers

Cable One, Inc.; Bluffton (SC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) match up to 5%

Tuition reimbursement

Company truck and uniforms

PTO 20 days

Training & mentorship

Job summary

Join Sparklight—Cable One’s brand—and enjoy a comprehensive benefits package, a company truck, uniform care, paid time off, a 401(k) match, and opportunities for growth through training and mentorship.

Qualifications

• Must have a valid driver’s license and a good driving record.
• Willingness to work overtime and on-call as needed.
• Strong problem-solving and customer-facing skills.
• Ability to lift up to 100 lbs, use ladders, and work in confined spaces.
• 3+ months of customer service or related experience or training.
• High school diploma or GED.
• Regular attendance is required.

Responsibilities

• Install customer service drops or outlets in homes and businesses.
• Use electronic test equipment and diagnostic tools to troubleshoot and repair issues.
• Ensure proper upstream and downstream signal levels at each termination.
• Educate customers on new or existing equipment and potential upgrades.
• Take on other duties to support the company’s values and goals.

Skills

Valid driver's license

On-call

Problem solving

Lifting 100lbs

Customer service

Attendance

Diagnostic tools

Education

High school diploma

Tools

Diagnostic tools

Job description

Join Sparklight—Cable One’s brand—and enjoy a comprehensive benefits package, a company truck, uniform care, paid time off, a 401(k) match, and opportunities for growth through training and mentorship.