Field Tech II: On-Site IT Support & Travel

Compucom; Gulfport (MS); Vor Ort; USD 25.000 - 39.000; Vollzeit

Zusammenfassung

Compucom Systems, Inc is seeking a Field Service Technician II to deliver hands-on IT support for a national home improvement retail client. The role requires independent work, strong customer service, and readiness to travel daily in a company vehicle.

Ideal candidates will have at least one year of field service or IT support experience, CompTIA A+, a valid driver's license, and hardware knowledge. Some roles prefer Net+ and copper/Cat6 familiarity. This is not remote work.

Qualifikationen

• One year of field service experience, or one year IT technical support experience.
• CompTIA A+ (Required).
• Driver's License (Required).
• Computer hardware: 1 year (Required).
• Computer networking: 1 year (Preferred).
• Cash recycler repair experience is highly preferred.
• Net+ CompTIA certification (Preferred).

Aufgaben

• Provide hands-on IT support for our national home improvement retail client.
• Troubleshoot technical issues, resolve promptly, and document work.
• Travel to customer locations and operate in company-provided vehicles.
• Maintain professional relationships with customers and leadership.
• Lift and work in physically demanding environments; adhere to safety guidelines.

Kenntnisse

Field service experience

CompTIA A+

Driver's license

Hardware knowledge

Networking knowledge

Cash recycler repair

Net+ certification

Jobbeschreibung

Compucom Systems, Inc is seeking a Field Service Technician II to deliver hands-on IT support for a national home improvement retail client. The role requires independent work, strong customer service, and readiness to travel daily in a company vehicle.

Ideal candidates will have at least one year of field service or IT support experience, CompTIA A+, a valid driver's license, and hardware knowledge. Some roles prefer Net+ and copper/Cat6 familiarity. This is not remote work.