Field Tech – Fiber & MACD Installations

Ledcor; Lexington (KY); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Company vehicle

Job summary

Ledcor Technical Services in the United States seeks a Field Operations Technician to perform restoration, preventative maintenance and MACD installations on ISP/OSP networking equipment at customer sites, including testing, configuring circuits, and documenting work.

You will work on copper and fiber cabling, routers, and demarcation extensions, travel with a company vehicle, and uphold Ledcor’s safety standards while delivering an elite, customer-focused service experience.

Qualifications

• 5+ years in telecommunications, installation or service.
• Positive, customer-focused attitude with integrity.
• Strong knowledge of Microsoft Office.
• Experience in field work, independent and adaptable.
• Clear verbal and written communication skills.

Responsibilities

• Provide elite customer service experience at all times.
• De-escalate customer concerns professionally.
• On-site installation and repair of internet, copper and fiber cabling, routers, and demarcation extensions.
• Identify, analyze, and solve technical issues like cable runs and data circuits.
• Maintain Ledcor safety program with tools and equipment.

Skills

Telecommunications experience

Customer service oriented

Field work independent

Microsoft Office

Verbal and written communication

Education

Technical college degree or diploma, valued but not required

Job description

Ledcor Technical Services in the United States seeks a Field Operations Technician to perform restoration, preventative maintenance and MACD installations on ISP/OSP networking equipment at customer sites, including testing, configuring circuits, and documenting work.

You will work on copper and fiber cabling, routers, and demarcation extensions, travel with a company vehicle, and uphold Ledcor’s safety standards while delivering an elite, customer-focused service experience.