Field Network Technician – Fiber & Copper Install & Support

Ledcor Group; South Carolina; Presencial; USD 55 000 - 75 000; Tempo integral

Resumo da oferta

Ledcor Technical Services in the United States is seeking a Field Operations Technician to perform MACD work on ISP/OSP equipment, install and test networks, and support data services. You will travel to client sites and work on restoration, maintenance, and installation tasks with a focus on customer service and safety.

The role requires strong telecom experience, ability to work independently in the field, and good communication skills to de-escalate issues and deliver quality service.

Qualificações

• 5+ years of telecom installation and service experience.
• Positive, customer-focused approach with integrity and empathy.
• Technical degree valued but not required; equivalent experience is okay.
• Strong knowledge of Microsoft Office suite.
• Experience working in the field independently in a dynamic environment.

Responsabilidades

• Provide elite customer service experiences at client sites.
• De-escalate customer concerns professionally.
• Install and repair internet, copper and fiber cabling, routers, and demarcation extensions on-site.
• Identify and solve technical issues like cable runs and circuit installations.
• Adhere to safety programs and work with company vehicles and equipment.

Conhecimentos

Telecom installation

Customer service

Field work

MS Office

Equipment testing

Formação académica

Technical college degree valued

Ferramentas

OTDR testing

Descrição da oferta de emprego

Ledcor Technical Services in the United States is seeking a Field Operations Technician to perform MACD work on ISP/OSP equipment, install and test networks, and support data services. You will travel to client sites and work on restoration, maintenance, and installation tasks with a focus on customer service and safety.

The role requires strong telecom experience, ability to work independently in the field, and good communication skills to de-escalate issues and deliver quality service.