Field Tech Dispatch Coordinator I

Astound; Stanwood (WA); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

401k retirement plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

STD insurance

Paid Time Off

Floating Holiday

Paid Holidays

Paid Sick Leave

Tuition reimbursement program

Employee discount program

Job summary

Astound is hiring for an on-site role in Stanwood, WA. The position involves coordinating customer technician routes, communicating with field staff, conducting pre- and post-installation activities, and verifying system accounts. The role emphasizes strong communication and basic office software skills.

Base compensation is hourly, with potential bonuses and a robust benefits package. Astound is an Equal Opportunity Employer committed to inclusion and diverse talent.

Qualifications

• Education: High school diploma or equivalent
• Experience: 0 years
• Proficiency with Microsoft Office and Google Suite
• Strong written and verbal communication skills

Responsibilities

• Monitor and assist with management of customer technician routes
• Maintain ongoing communication with technicians
• Complete pre-calls to customers
• Conduct post-installation surveys
• Verify integrity of ICOMS accounts against work orders
• Other duties as assigned

Skills

Microsoft Office

G-Suite

Effective communication

Education

High school diploma or equivalent

Job description

Astound is hiring for an on-site role in Stanwood, WA. The position involves coordinating customer technician routes, communicating with field staff, conducting pre- and post-installation activities, and verifying system accounts. The role emphasizes strong communication and basic office software skills.

Base compensation is hourly, with potential bonuses and a robust benefits package. Astound is an Equal Opportunity Employer committed to inclusion and diverse talent.