Field Support Technician - Hardware Break-Fix (Part-Time)

Gr8ttek; New Castle (DE); On-site; USD 55,000 - 83,000; Part time

Benefits offered by this job

Dell/Lenovo certification training

Job summary

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team. You will perform hardware-focused, break-fix services at client sites, reporting to the Territory Supervisor.

Responsibilities include handling service calls, basic troubleshooting, asset control, and coordinating with colleagues. Availability to take calls Monday through Friday, 9:00am–6:00pm, is required. Dell/Lenovo certification training is provided at no cost.

Qualifications

• Typically requires technical school certification or equivalent and 1-2 years of relevant experience.
• Ability to drive to client locations and lift up to 50 lbs.
• Valid driver’s license and reliable transportation with insurance.
• Must own a basic repair tool kit.

Responsibilities

• Provide hardware break-fix support at client sites.
• Communicate clearly in writing and verbally.
• Deliver service calls and complete associated administrative tasks.
• Manage assets and inventory control; support colleagues as needed.

Skills

Communication

Customer service

Team guidance

Education

Technical school certification

Tools

Repair toolkit

Job description

Gr8ttek is seeking a part-time Field Specialist to join its Infrastructure Delivery team. You will perform hardware-focused, break-fix services at client sites, reporting to the Territory Supervisor.

Responsibilities include handling service calls, basic troubleshooting, asset control, and coordinating with colleagues. Availability to take calls Monday through Friday, 9:00am–6:00pm, is required. Dell/Lenovo certification training is provided at no cost.