Field Support Specialist: Ops & Billing Support

Maxim Healthcare; Peoria Heights (IL); On-site; USD 42,000 - 44,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Weekly paychecks

Profit sharing

Employee discounts

Training & mentorship

Career advancement

Job summary

Maxim Healthcare is seeking a detail-oriented Office Coordinator (Field Support Specialist) in Peoria, IL. The role supports billing, payroll, medical records, and compliance while delivering strong customer service in a fast-paced office environment.

The position requires a high school diploma or equivalent and at least 1 year of administrative experience, with strong organizational and communication skills. Office-based role with comprehensive benefits and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of administrative experience, including typing skills.
• Proficiency in Microsoft Office and ability to learn new systems quickly.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Ability to multitask effectively while maintaining attention to detail.
• Note: This is an office-based position.

Responsibilities

• Assist with billing, payroll, and medical records processes.
• Maintain confidentiality of client, patient, caregiver, and team member information.
• Ensure compliance with HIPAA and regulatory requirements.
• Provide excellent customer service to visitors, clients, and team members.
• Manage office administrative tasks, including supply ordering, answering calls, and handling correspondence.
• Support onboarding and credentialing of external staff.
• Perform other duties as assigned

Skills

Administrative experience

Typing skills

Microsoft Office

Organizational skills

Time management

Verbal and written communication

Multitasking

HIPAA compliance

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Maxim Healthcare is seeking a detail-oriented Office Coordinator (Field Support Specialist) in Peoria, IL. The role supports billing, payroll, medical records, and compliance while delivering strong customer service in a fast-paced office environment.

The position requires a high school diploma or equivalent and at least 1 year of administrative experience, with strong organizational and communication skills. Office-based role with comprehensive benefits and growth opportunities.