Field Support Specialist — Growth, Bonuses & Benefits

Maxim Healthcare; Portland (ME); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Paid time off

Dental insurance

Vision insurance

Life insurance

Employee discounts

Job summary

Maxim Healthcare is seeking a Field Support Specialist to join our Portland, ME team. This office-based role supports billing, payroll and medical records while delivering excellent customer service to visitors, clients and staff.

The position emphasizes HIPAA compliance and confidential handling of information. You will handle administrative tasks, onboarding and credentialing support, and daily office duties in a fast-paced healthcare environment.

Qualifications

• Minimum 1 year of administrative experience
• Proficiency in Microsoft Office and ability to learn new systems quickly
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Ability to multitask effectively while maintaining attention to detail

Responsibilities

• Assist with billing, payroll, and medical records processes
• Maintain confidentiality of client, patient, caregiver, and team member information
• Ensure compliance with HIPAA and regulatory requirements
• Provide excellent customer service to visitors, clients, and team members
• Manage office administrative tasks, including supply ordering, answering calls, and handling correspondence
• Support onboarding and credentialing of external staff
• Perform other duties as assigned

Skills

Administrative support

Communication skills

Time management

Organizational skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Maxim Healthcare is seeking a Field Support Specialist to join our Portland, ME team. This office-based role supports billing, payroll and medical records while delivering excellent customer service to visitors, clients and staff.

The position emphasizes HIPAA compliance and confidential handling of information. You will handle administrative tasks, onboarding and credentialing support, and daily office duties in a fast-paced healthcare environment.