Field Support Pro - Veterinary Diagnostics & Training

IDEXX; Concord (NH); On-site; USD 30,686 - 43,704; Full time

Benefits offered by this job

Hourly rates targeting: $27.00 per hour+

Opportunity for annual cash bonus

Benefits Day-One

On the job training and career advancement opportunities

Financial support and pet insurance

Job summary

IDEXX in Concord, New Hampshire is seeking a Field Support Representative to provide on-site training and technical support for veterinary diagnostic tools. The role requires 3+ years of veterinary practice experience and entails daily travel to customer sites, with up to 75% travel expected. Ideal candidates must possess excellent communication skills and be comfortable using technology. This position offers competitive hourly rates, benefits starting on day one, and opportunities for career advancement in a supportive environment.

Qualifications

• 3+ years experience working in a veterinary practice or familiarity with IDEXX products.
• Ability to build relationships with all personalities.
• Effective communication and collaboration with customers and colleagues.

Responsibilities

• Install and train clinic staff on IDEXX analyzers.
• Collaborate with internal teams to maintain customer accounts.
• Provide onsite technical support during critical visits.

Skills

Effective communication

Technical skills

Organizational skills

Active listening

Job description

IDEXX in Concord, New Hampshire is seeking a Field Support Representative to provide on-site training and technical support for veterinary diagnostic tools. The role requires 3+ years of veterinary practice experience and entails daily travel to customer sites, with up to 75% travel expected. Ideal candidates must possess excellent communication skills and be comfortable using technology. This position offers competitive hourly rates, benefits starting on day one, and opportunities for career advancement in a supportive environment.