Field Support Customer Advocate — Bilingual

A Hiring Company; Commerce (CA); On-site; USD 26,174 - 27,552; Full time

Job summary

A leading service provider in California is looking for a Customer Service Associate to deliver exceptional service to promoters. In this role, you will manage orders, handle calls, and provide support with a focus on building long-term relationships. Ideal candidates should have three years of customer service experience, be detail-oriented, and fluent in Spanish. Join us to make a difference in the health and wellness industry and enjoy a dynamic work environment.

Qualifications

• Minimum of three years customer service experience.
• Ability to manage multiple tasks under pressure.
• Good interpersonal skills and telephone etiquette.

Responsibilities

• Process orders with utmost accuracy.
• Handle inbound and outbound calls positively.
• Research and answer questions via correspondence.

Skills

Excellent verbal communication

Detail-oriented

Fluent in Spanish

Computer navigation skills

Good organizational skills

Education

Associate's or Bachelor's degree

Tools

MS Office

Job description

A leading service provider in California is looking for a Customer Service Associate to deliver exceptional service to promoters. In this role, you will manage orders, handle calls, and provide support with a focus on building long-term relationships. Ideal candidates should have three years of customer service experience, be detail-oriented, and fluent in Spanish. Join us to make a difference in the health and wellness industry and enjoy a dynamic work environment.