Field Success Supervisor | Hybrid Leadership & Team Growth

2020companies; Southlake (TX); Hybrid; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

401K Program

Paid Time Off

Paid Holidays

Weekly pay

Employee Assistance Program

Job summary

2020 Companies is seeking a full-time Field Success Operations Supervisor in Southlake, TX to lead a 6-8 person team and ensure accurate processing of new hires, with daily coaching and process improvements.

Join a professional, fast-paced environment with training in-office and a hybrid schedule after onboarding; enjoy competitive weekly pay, health/dental/vision, 401K, PTO and holidays while growing your leadership skills.

Qualifications

• Excel expert; XML Connector experience a plus.
• CRM experience, Salesforce preferred.
• 2+ years managing direct reports.
• Strong communication and organization skills.

Responsibilities

• Process new hires via data file uploads timely and accurately.
• Complete audit reports as needed.
• Supervise, mentor, and coach the team on day-to-day tasks.
• Inform Field Success Manager and Ops Director of area activities.
• Assist with setup and maintenance of new hires.
• Develop and implement policies, practices and procedures.
• Facilitate strong customer service relationships with internal and external customers.
• Demonstrate leadership and a positive attitude at all times.
• Stay current on new programs, processes, procedures.
• Ensure Field Success goals and tasks are completed on schedule.
• Maintain data and system integrity at all times.
• Proactively resolve issues using experience and judgment.
• Perform all other tasks as assigned.
• Support and motivate department personnel.

Skills

Strong communication

Team leadership

Mentoring coaching

Tools

Salesforce

Excel

XML Connector

Job description

2020 Companies is seeking a full-time Field Success Operations Supervisor in Southlake, TX to lead a 6-8 person team and ensure accurate processing of new hires, with daily coaching and process improvements.

Join a professional, fast-paced environment with training in-office and a hybrid schedule after onboarding; enjoy competitive weekly pay, health/dental/vision, 401K, PTO and holidays while growing your leadership skills.