Field Staff Supervisor — Home Care Operations

Doctors; Clifton Park Center (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) retirement plan

Ongoing training and professional grow

Special incentives and more

Job summary

Attentive Care is seeking a Field Staff Supervisor to join our team in the Capital District. This full-time role focuses on supporting field caregivers, coordinating scheduling and ensuring compliance with agency standards. The ideal candidate will manage timesheets, assist with pre-billing and insurance authorizations, and provide administrative support to improve client services.

Strong organization and communication are essential. Work hours are Monday to Friday, 8:30 AM – 4:30 PM.

Qualifications

• Excellent organizational and communication skills.
• Strong attention to detail and ability to multitask.
• Proficiency with Microsoft Office; experience with HHAeXchange is a plus.
• Experience with pre-billing and insurance authorizations preferred, though training may be provided.
• Previous homecare or healthcare office experience is helpful but not required.

Responsibilities

• Supervising and supporting field staff to ensure quality care and compliance.
• Assisting with compliance coordination and documentation.
• Managing scheduling challenges and ensuring proper coverage.
• Handling pre-billing processes and reviewing timesheets for accuracy.
• Coordinating insurance authorizations and approvals to maintain client services.
• Providing additional administrative and clerical support as needed.

Skills

Excellent organizational skills

Strong communication skills

multitask ability

Tools

Microsoft Office

HHAeXchange

Job description

Attentive Care is seeking a Field Staff Supervisor to join our team in the Capital District. This full-time role focuses on supporting field caregivers, coordinating scheduling and ensuring compliance with agency standards. The ideal candidate will manage timesheets, assist with pre-billing and insurance authorizations, and provide administrative support to improve client services.

Strong organization and communication are essential. Work hours are Monday to Friday, 8:30 AM – 4:30 PM.