Field Staff Supervisor

Attentive Care NY; Clifton Park Center (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Paid time off

401(k)

Training and growth opportunities

Job summary

Attentive Care NY is seeking a Field Staff Supervisor to support field caregivers, coordinate compliance and scheduling, and assist with pre-billing and insurance authorizations to ensure continued quality care for clients. The role is full-time, with standard Monday–Friday hours.

The ideal candidate is professional, organized, and able to manage multiple priorities in a fast-paced environment, with strong communication and attention to detail.

Qualifications

• Excellent organizational and communication skills.
• Strong attention to detail and multitask.
• Experience with pre-billing and insurance authorizations preferred, though training may be provided.
• Previous experience in homecare or healthcare office setting is helpful but not required.

Responsibilities

• Supervise and support field staff to ensure quality care and compliance.
• Assist with compliance coordination and documentation.
• Manage scheduling challenges and ensure proper coverage.
• Handle pre-billing processes and review timesheets for accuracy.
• Coordinate insurance authorizations and approvals to maintain client services.
• Provide additional administrative and clerical support as needed.

Skills

Organizational skills

Communication skills

Attention to detail

Multitasking

Professional demeanor

Tools

Microsoft Office

HHAeXchange

Job description

Come Work for the BEST!

Winner of the Capital Region Bestie Award 3 Years In a ROW! Attentive Care is a well-established, privately owned and operated home healthcare company serving the Capital District. We are currently seeking a Field Staff Supervisor to join our team.

This position focuses on supporting field caregivers, coordinating compliance and scheduling, and assisting with pre-billing and insurance authorizations to ensure our clients continue receiving quality care.

This is a full-time position, Monday through Friday, 8:30 AM - 4:30 PM.

Position Overview

The Field Staff Supervisor plays an important role in supporting both our caregivers and office operations. This role involves working closely with field staff, reviewing documentation, and helping ensure compliance with agency and regulatory standards.

Key Responsibilities

• Supervising and supporting field staff to ensure quality care and compliance
• Assisting with compliance coordination and documentation
• Managing scheduling challenges and ensuring proper coverage
• Handling pre-billing processes and reviewing timesheets for accuracy
• Coordinating insurance authorizations and approvals to maintain client services
• Providing additional administrative and clerical support as needed

#IND123

#ZR

The ideal candidate will be professional, organized, and able to manage multiple priorities in a fast-paced environment. Strong communication skills and attention to detail are essential.

• Excellent organizational and communication skills
• Strong attention to detail and ability to multitask
• Proficiency with Microsoft Office (experience with HHAeXchange is a plus)
• Experience with pre-billing and insurance authorizations preferred, though training may be provided

Previous experience in homecare or a healthcare office setting is helpful but not required.

Why Join Attentive Care?

Attentive Care promotes a positive, team-oriented work environment where employees are supported and encouraged to grow.

Our benefits include:

• Competitive pay ( $17-$20/hr)
• Health, dental, and vision insurance
• Paid time off (vacation, sick, and personal time)
• 401(k) retirement plan
• Ongoing training and professional growth opportunities
• Special incentives and more

Join our award-winning team and make a difference every day.

Attentive Care is an Equal Opportunity Employer (EOE).