Field Staff Supervisor: Care Operations & Scheduling

Attentive Care; City of Troy (NY); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Competitive pay

Health, dental, and vision insurance

Paid time off

401(k) retirement plan

Ongoing training and growth

Special incentives

Job summary

Attentive Care is seeking a Field Staff Supervisor to support field caregivers, coordinate scheduling and compliance, and assist with pre-billing and insurance authorizations to ensure clients receive quality care.

This full-time role, Monday–Friday 8:30 AM–4:30 PM, requires strong organizational and communication skills and the ability to manage multiple priorities in a fast-paced home health office environment. Experience in home care or healthcare administration is preferred.

Qualifications

• Excellent organizational and communication skills.
• Strong attention to detail and ability to multitask.
• Experience with pre-billing and insurance authorizations is preferred.
• Proficiency with Microsoft Office; experience with HHAeXchange is a plus.
• Previous homecare or healthcare office experience helpful but not required.

Responsibilities

• Supervising and supporting field staff to ensure quality care and compliance
• Assisting with compliance coordination and documentation
• Managing scheduling challenges and ensuring proper coverage
• Handling pre-billing processes and reviewing timesheets for accuracy
• Coordinating insurance authorizations and approvals to maintain client services
• Providing additional administrative and clerical support as needed

Skills

Organizational skills

Communication skills

Attention to detail

Multitasking

Tools

Microsoft Office

HHAeXchange

Job description

Attentive Care is seeking a Field Staff Supervisor to support field caregivers, coordinate scheduling and compliance, and assist with pre-billing and insurance authorizations to ensure clients receive quality care.

This full-time role, Monday–Friday 8:30 AM–4:30 PM, requires strong organizational and communication skills and the ability to manage multiple priorities in a fast-paced home health office environment. Experience in home care or healthcare administration is preferred.