Field Solutions Specialist: Northeast Lab Automation Advisor

F. Hoffmann-La Roche AG

Elm (PA)

On-site

USD 87,000 - 161,000

Full time

8 days ago

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Benefits offered by this job

A company car is provided

Job summary

Roche is seeking a Field Solutions Specialist to act as the regional automation expert, guiding workflow optimization and system utilization across Northeast accounts. You will coordinate cross-functional teams and support post-implementation ownership.

The role requires a chemistry/biology/clinical lab background, strong consultative skills, and travel up to 75% within the region; ideal candidates reside near major airports in the Northeast. Relocation benefits are not available.

Qualifications

  • Bachelor’s degree in a relevant field or equivalent work experience.
  • Strong communication and customer consultation skills.
  • Experience supporting laboratory automation solutions is preferred.

Responsibilities

  • Serve as regional workflow, application, and automation expert for Roche systems.
  • Provide guidance on workflow, specimen flow, operational efficiency, and integration.
  • Lead workflow assessments and optimization activities post-implementation.
  • Coordinate visits, reviews, and health assessments across accounts.
  • Support transition to long-term operational ownership and cross-functional teams.

Skills

Communication skills
Relationship building
Customer consultation

Education

Bachelor’s degree in Medical Technology, IT, CS, Chemistry, Biology or Clinical Laboratory

Tools

Laboratory automation knowledge

Job description

Roche is seeking a Field Solutions Specialist to act as the regional automation expert, guiding workflow optimization and system utilization across Northeast accounts. You will coordinate cross-functional teams and support post-implementation ownership.

The role requires a chemistry/biology/clinical lab background, strong consultative skills, and travel up to 75% within the region; ideal candidates reside near major airports in the Northeast. Relocation benefits are not available.

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