Field Solutions Specialist – Lab Automation (Northeast)

F. Hoffmann-La Roche AG; Little Elm (TX); On-site; USD 87,000 - 161,000; Full time

Benefits offered by this job

Company car provided

Job summary

Roche is seeking a Field Solutions Specialist for the Northeast region to serve as the regional automation and workflow expert, supporting customers throughout the lifecycle of Roche automation solutions. You will advise on workflow, specimen flow, and system integration, lead assessments, and coordinate with cross-functional teams to drive operational improvements and long-term ownership.

Ideal candidates reside near major airports in the Northeast, with a Bachelor's in a relevant field and 3

Qualifications

• Bachelor’s degree in Medical Technology, IT, CS, Chemistry, Biology or Clinical Laboratory, or equivalent experience.
• 3 years of experience implementing and evaluating complex laboratory IT products.

Responsibilities

• Serve as regional workflow, application, and automation expert.
• Provide consultative guidance on workflow, efficiency, and integration.
• Lead workflow assessments and post-implementation optimization.
• Coordinate regional automation support with cross-functional teams.
• Support planning, validation, and transition to long-term ownership.

Skills

Automation expertise

Workflow optimization

Laboratory operations

Consultative guidance

Cross-functional collaboration

Customer relationship mgmt

Technical troubleshooting

Training and mentoring

Project coordination

Domain knowledge

Education

Bachelor's degree or equivalent

Tools

Cobas 8100

RDA platforms

Job description

Roche is seeking a Field Solutions Specialist for the Northeast region to serve as the regional automation and workflow expert, supporting customers throughout the lifecycle of Roche automation solutions. You will advise on workflow, specimen flow, and system integration, lead assessments, and coordinate with cross-functional teams to drive operational improvements and long-term ownership.

Ideal candidates reside near major airports in the Northeast, with a Bachelor's in a relevant field and 3