Field Solutions & Inventory Specialist

MSC Industrial Supply Co.; Salt Lake City (UT); Sur place; USD 30 000 - 33 000; Plein temps

Résumé du poste

MSC Industrial Supply Co. in Salt Lake City, UT is seeking a Solutions Service Specialist to manage inventory at customer sites, perform put-away, scanning, replenishment of VMI and vending solutions, and uphold 6S practices.

You will collaborate with sales and business development teams to drive customer retention and incremental revenue, build strong customer relationships, and ensure accurate time tracking and safe operation of company vehicles.

Qualifications

• High School Diploma or equivalent required.
• Strong customer service orientation.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft 365 and general computer literacy.
• Ability to work independently with minimal supervision.
• Strong critical thinking and problem-solving skills.
• Excellent time management and organizational abilities.

Responsabilités

• Maintain appropriate stock levels (min/max) to meet customer demand.
• Receive, unpack, and put away products at all solution points of use.
• Perform basic repairs and maintenance on solution equipment to company standards.
• Use routing software to log and track daily account activities.
• Build and maintain strong relationships with customer contacts to ensure solution retention.
• Communicate professionally and promptly with key customer personnel.
• Promote MSC customer loyalty through solution support and CARE program execution (Clean, Arrange, Relationships, Exceeded Expectations).
• Maintain 6S standards in all solution areas.
• Adhere to all safety and compliance protocols.
• Stay current on MSC's inventory management solutions through ongoing training.
• Maintain high customer satisfaction ratings.
• Accurately track time using MSC-approved time management tools.
• Safely operate and maintain company-assigned vehicle per Fleet Policy.
• Follow all MSC policies and procedures.
• Contributes to the MSC Culture in the department and throughout the company to ensure fulfillment of MSC's vision and unity of purpose.
• Participation in special projects and performs additional duties as required.

Connaissances

Customer service orientation

Communication skills

Microsoft 365 proficiency

Computer literacy

Independent work

Critical thinking

Time management

Organizational skills

Formation

High School Diploma or equivalent

Outils

Routing software

Description du poste

MSC Industrial Supply Co. in Salt Lake City, UT is seeking a Solutions Service Specialist to manage inventory at customer sites, perform put-away, scanning, replenishment of VMI and vending solutions, and uphold 6S practices.

You will collaborate with sales and business development teams to drive customer retention and incremental revenue, build strong customer relationships, and ensure accurate time tracking and safe operation of company vehicles.