Field Inventory Solutions Specialist — Travel

MSC Industrial Supply Co.; Lubbock (TX); On-site; USD 30,000 - 33,000; Full time

Job summary

MSC Industrial Supply Co. in Lubbock, TX is seeking a Solutions Service Specialist who ensures customer satisfaction by managing inventory at customer sites.

You will handle product put-away, replenishment of VMI and vending solutions, and maintain 6S practices while communicating to support retention and revenue growth. You will learn and use systems like SAP, AS400, ASI, Vending Portal, Salesforce, and Tableau, building strong relationships with customer contacts to promote solution retention

Qualifications

• Experience in at least one of the following: Customer Service, Telesales, Outside Sales, Storeroom or Inventory Management, with excellence in Customer Engagement.
• High School Diploma or equivalent required.
• Strong customer service orientation and communication skills.
• Proficiency with Microsoft 365 and general computer literacy.

Responsibilities

• Maintain appropriate stock levels (min/max) to meet customer demand.
• Receive, unpack, and put away products at all solution points of use.
• Perform repairs and preventative maintenance on solution equipment to company standards.
• Use routing software to log and track daily account activities.
• Learn operating systems such as SAP, AS400, ASI, Vending Portal, Salesforce, and Tableau.
• Build and maintain strong relationships with customer contacts to ensure solution retention.

Skills

Customer Service

Inventory Management

Customer Engagement

Education

High School Diploma

Tools

SAP

AS400

ASI

Vending Portal

Salesforce

Tableau

Microsoft 365

Job description

MSC Industrial Supply Co. in Lubbock, TX is seeking a Solutions Service Specialist who ensures customer satisfaction by managing inventory at customer sites.

You will handle product put-away, replenishment of VMI and vending solutions, and maintain 6S practices while communicating to support retention and revenue growth. You will learn and use systems like SAP, AS400, ASI, Vending Portal, Salesforce, and Tableau, building strong relationships with customer contacts to promote solution retention