Field Solutions Architect – Lab Automation

F. Hoffmann-La Roche AG; Albuquerque (NM); Remote; USD 87,000 - 161,000; Full time

Job summary

Roche is seeking a Field Solutions Specialist to serve as the regional automation expert and trusted advisor for Roche automation systems. You will lead workflow assessments, optimize operations, and ensure successful post-go-live support across the Southwest region.

The role involves significant travel (50-75%) and requires a strong background in laboratory workflow, automation software, and cross-functional collaboration with ISAs, FAS, FES, and Sales teams.

Qualifications

• Bachelor’s degree in Medical Technology, IT, CS, Chemistry, Biology or Clinical Laboratory or equivalent.
• 3 years of experience implementing and evaluating complex laboratory IT products.

Responsibilities

• Serve as regional workflow, application, and automation expert for Roche automation systems.
• Provide consultative guidance regarding workflow, middleware integration, and application utilization to maximize automation investments.
• Coordinate regional automation support activities and post-go-live workflow ownership.

Skills

Lab automation experience

Customer consultation

Cross-functional collaboration

Education

Bachelor’s degree or equivalent in Medical Technology/IT/Science

Tools

Cobas 8100

RDA

Job description

Roche is seeking a Field Solutions Specialist to serve as the regional automation expert and trusted advisor for Roche automation systems. You will lead workflow assessments, optimize operations, and ensure successful post-go-live support across the Southwest region.

The role involves significant travel (50-75%) and requires a strong background in laboratory workflow, automation software, and cross-functional collaboration with ISAs, FAS, FES, and Sales teams.