Field Solutions Architect for Mission-Critical AI

Axon Enterprise; Chicago, Northern (IL, KY); Hybrid; USD 128,000 - 204,000; Full time

Benefits offered by this job

Competitive salary

401(k) with company match

Paid time off

Parental leave

Job summary

Axon seeks a hands-on, owner‑level technologist to drive customer outcomes in an embedded, strategic account role. You’ll deploy, adopt, and optimize Axon’s platform on site, delivering production‑ready solutions and coordinating with cross‑functional teams.

Expect a dynamic, field‑oriented environment with 3–4 onsite days per week, CJIS/compliance focus, and opportunities to influence roadmaps through field insights. Base pay reflects market value for this critical role.

Qualifications

• Experience in customer-facing technical roles, program management, or deployment environments.
• Ability to ship production-ready solutions and own builds end to end.
• Comfort working across technical and operational domains with strong communication.

Responsibilities

• Own outcomes end to end across deployment, adoption, optimization, and success.
• Design, build, and ship capabilities on Axon's platform on site.
• Coordinate with Product, Engineering, Support, and Services to resolve issues.

Skills

Customer-facing tech

Program management

Operational transformation

Deployment experience

Executive communication

Tools

DEMS

Fusus

AI Era

Records

Job description

Axon seeks a hands-on, owner‑level technologist to drive customer outcomes in an embedded, strategic account role. You’ll deploy, adopt, and optimize Axon’s platform on site, delivering production‑ready solutions and coordinating with cross‑functional teams.

Expect a dynamic, field‑oriented environment with 3–4 onsite days per week, CJIS/compliance focus, and opportunities to influence roadmaps through field insights. Base pay reflects market value for this critical role.