Field & Shop Service Technician - Ag Equipment Diagnostics

Greenway Equipment; Kentucky; On-site; USD 42,000 - 62,000; Full time

Job summary

Greenway Equipment is seeking a Service Technician to diagnose and repair John Deere and related outdoor power equipment. You will service equipment both in the shop and in the field, documenting work and maintaining knowledge of current products.

Ideal candidates have strong mechanical/electrical/hydraulic skills, familiarity with diagnostic tools, and a customer-focused attitude. Willingness to work extended hours and weekends is required.

Qualifications

• Basic understanding of mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience using special tools and following Technical Manual procedures.
• Ability to diagnose technical issues.
• Experience with basic computer functions and diagnostic tools.
• Desire to deliver an exceptional customer experience.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.
• Follows all safety rules and regulations in performing work assignments.
• Prepares all reports and forms required in conjunction with work assignments.
• Will maintain current product knowledge of John Deere and competitive products.
• Mentors Service Technician Apprentices and junior Service Technicians.

Skills

Mechanical systems

Electrical systems

Hydraulic systems

Diagnose issues

Diagnostic tools

Customer service

Extended hours

Education

High School Diploma or GED

Tools

Service Advisor

Diagnostics software

Job description

Greenway Equipment is seeking a Service Technician to diagnose and repair John Deere and related outdoor power equipment. You will service equipment both in the shop and in the field, documenting work and maintaining knowledge of current products.

Ideal candidates have strong mechanical/electrical/hydraulic skills, familiarity with diagnostic tools, and a customer-focused attitude. Willingness to work extended hours and weekends is required.