Field Service Technician: Agricultural Equipment Diagnostics

Greenway-Equipment; Searcy (AR); On-site; USD 42,000 - 70,000; Full time

Job summary

Greenway Equipment is seeking a Service Technician to independently diagnose and repair customer and dealer-owned agricultural/outdoor power equipment. The role involves fieldwork, maintaining knowledge of technology offerings, and ensuring accurate documentation and safety compliance.

The technician will participate in training programs, stay current with John Deere and competitive products, and mentor apprentices while upholding excellent customer service standards.

Qualifications

• Basic understanding of mechanical, electrical, and hydraulic systems.
• Experience using special tools and following Technical Manual procedures.
• Ability to diagnose technical issues.
• Experience with basic computer functions such as Service Advisor or equivalent tool.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Develops a thorough understanding of all technology offerings.
• Accounts for billable time and documents diagnostics and repairs on repair orders.
• Participates in training programs to develop skills.
• Follows safety rules and regulations on all tasks.
• Prepares reports and forms for work assignments.
• Maintains knowledge of John Deere and competitive products.
• Maintains vehicles, inventory, tools and equipment.
• Mentors Apprentices and junior Technicians.

Skills

Diagnostics

Mechanical systems

Electrical systems

Hydraulic systems

Customer service

Field service

Education

High School Diploma or GED

Tools

Service Advisor

Diagnostic tools

Job description

Greenway Equipment is seeking a Service Technician to independently diagnose and repair customer and dealer-owned agricultural/outdoor power equipment. The role involves fieldwork, maintaining knowledge of technology offerings, and ensuring accurate documentation and safety compliance.

The technician will participate in training programs, stay current with John Deere and competitive products, and mentor apprentices while upholding excellent customer service standards.