Field Service Technician - Agricultural Equipment

Greenway-Equipment; Monette (AR); On-site; USD 48,000 - 68,000; Full time

Job summary

Greenway-Equipment is seeking a Service Technician to independently perform diagnostics, service repairs, and maintenance on customer and dealer-owned agricultural and outdoor power equipment. The role includes field work, documentation, and ongoing training to stay current with John Deere technology.

The ideal candidate will have strong mechanical/electrical/hydraulic understanding, experience with diagnostic tools, and a customer-focused approach.

Qualifications

• Basic understanding of, and experience with, mechanical, electrical, and hydraulic systems used in John Deere equipment.
• Experience using special tools and following Technical Manual procedures.
• Ability to diagnose technical issues.
• Experience with basic computer functions such as Service Advisor or equivalent computer based diagnostic tools.
• Positive attitude and a desire to deliver an exceptional customer experience.
• Excellent skills in operating vehicles and equipment used for diagnostic purposes.
• High School Diploma, GED, or equivalent experience.
• Ability to work extended hours and weekends.

Responsibilities

• Performs diagnostics and repairs on John Deere equipment.
• Performs repairs in the field as required.
• Develop a thorough understanding of all technology offerings.
• Accountable for billable time and thorough documentation of diagnostics and repairs performed on repair orders.
• Participate in Training programs required by Greenway Equipment to develop and advance skills and knowledge.
• Follows all safety rules and regulations in performing work assignments.
• Prepares all reports and forms required in conjunction with work assignments.
• Will maintain current product knowledge of John Deere and competitive products.
• Maintains condition of vehicles, inventory, tools and equipment.
• Mentors Service Technician Apprentices and junior Service Technicians.

Skills

Mechanical systems

Electrical systems

Hydraulic systems

Diagnostics

Technical manuals

Service Advisor

Customer service

Vehicle operation

High School Diploma / GED

Shift flexibility

Education

High School Diploma / GED

Tools

Service Advisor

Diagnostic tools

Job description

Greenway-Equipment is seeking a Service Technician to independently perform diagnostics, service repairs, and maintenance on customer and dealer-owned agricultural and outdoor power equipment. The role includes field work, documentation, and ongoing training to stay current with John Deere technology.

The ideal candidate will have strong mechanical/electrical/hydraulic understanding, experience with diagnostic tools, and a customer-focused approach.