Field Services Technician II — Onsite Fiber Install & Support

Socket Fiber; Kirksville (MO); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive base pay

Medical, dental, life, and vision benefits

401(k) program with employer match

Free Internet in Socket Service Area

Job summary

Socket Fiber is seeking a skilled Field Services Technician - Tier II in Kirksville, MO. In this role, you'll deliver expert onsite installation services for residential customers while ensuring a seamless experience connecting to Socket’s fiber network. You will need a valid driver’s license, experience in telecommunications, and the ability to lift 70 lbs. Competitive pay, medical benefits, and a 401(k) plan with employer match are offered.

Qualifications

• Must possess and maintain a valid driver’s license with no restrictions.
• Previous experience in telecommunications, installation, or construction.
• Ability to lift up to 70 lbs and work in various weather conditions.

Responsibilities

• Perform independent installations and repairs for residential customers.
• Install and configure customer equipment like routers and modems.
• Complete accurate documentation of service activities.

Skills

Telecommunications knowledge

Customer service

Installation skills

Attention to detail

Communication skills

Education

High School diploma or equivalent

Tools

Bucket truck

Network cabling tools

Job description

Socket Fiber is seeking a skilled Field Services Technician - Tier II in Kirksville, MO. In this role, you'll deliver expert onsite installation services for residential customers while ensuring a seamless experience connecting to Socket’s fiber network. You will need a valid driver’s license, experience in telecommunications, and the ability to lift 70 lbs. Competitive pay, medical benefits, and a 401(k) plan with employer match are offered.