Field Services Supervisor: Lead Security Ops & Growth

Garda World Security; Cleveland (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer matching

Paid time off

Paid holidays

Disability coverage

Life insurance

Job summary

GardaWorld Security seeks a Field Services Supervisor in Cleveland, OH to oversee daily security operations, build strong client relationships, and lead site teams. The role includes coordinating staffing, ensuring compliance with post procedures, and addressing client needs while operating within company policies.

The position requires authorization to work in the United States, a high school diploma and at least 1 year of management experience, plus reliable transportation to client sites and

Qualifications

• Authorized to work in the United States.
• High school diploma or equivalent.
• Minimum of one year of management experience.
• Reliable transportation for travel to various client sites.
• Valid driver's license and driving record meeting company standards.
• Availability for duties outside standard hours.
• Ability to work independently with minimal supervision.

Responsibilities

• Supervise daily security services to ensure high standards.
• Build and maintain strong relationships with clients and employees, acting as the main point of contact.
• Meet regularly with clients to address issues, provide updates, and ensure satisfaction.
• Participate in recruiting, training, and developing staff.
• Visit and inspect supervisors and security officers to ensure compliance and proficiency.
• Maintain knowledge of post specifications, emergency procedures, and client policies.
• Assist in developing staffing schedules, budgets, and payroll.
• Ensure compliance with all regulations, contracts, and agreements.
• Recommend improvements for efficiency and service quality.
• Follow progressive discipline for corrective actions.
• Perform other duties as assigned.

Skills

Threat assessment

Incident response

Security technology

Problem solving

Active listening

Regulations knowledge

Attention to detail

Team engagement

Continuous improvement

Education

High school diploma or equivalent

Job description

GardaWorld Security seeks a Field Services Supervisor in Cleveland, OH to oversee daily security operations, build strong client relationships, and lead site teams. The role includes coordinating staffing, ensuring compliance with post procedures, and addressing client needs while operating within company policies.

The position requires authorization to work in the United States, a high school diploma and at least 1 year of management experience, plus reliable transportation to client sites and