Field Services Supervisor: Client‑Focused Security Leader

Garda World Security; Canton (OH); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Auto allowance

Health, dental, vision insurance

401(k) with employer matching

Paid time off

Job summary

GardaWorld is seeking a Field Services Supervisor in Canton, OH to oversee daily security operations and ensure exceptional client service. You will supervise staff, manage schedules, and maintain high standards while traveling to client sites within the market. A valid driver’s license and at least one year of management experience are required.

You’ll join a national security leader offering comprehensive benefits and opportunities for growth, with shifts that may include weekends and holidays.

Qualifications

• Authorized to work in the United States.
• A high school diploma or equivalent.
• A minimum of one (1) year of management experience.
• Must have reliable transportation for travel to various client sites.
• A valid driver’s license and maintain a driving record that meets company vehicle and insurance eligibility standards.
• Availability for duties on an as-needed basis outside standard working hours.
• Ability to work independently with minimal supervision.

Responsibilities

• Supervise daily security services to ensure high standards.
• Build and maintain strong relationships with clients and employees, acting as the main point of contact.
• Meet regularly with clients to address issues, provide updates, and ensure satisfaction.
• Participate in recruiting, training, and developing staff.
• Visit and inspect supervisors and security officers to ensure compliance and proficiency.
• Maintain thorough knowledge of post specifications, emergency procedures, and client policies.
• Assist in developing staffing schedules, budgets, and payroll.
• Ensure compliance with all regulations, contracts, and agreements.
• Recommend improvements for efficiency and service quality.
• Follow progressive discipline for corrective actions.
• Perform other duties as assigned.

Skills

Authorized to work in US

Management experience

Independent work

Travel to client sites

Availability for odd hours

Reliable transportation

Valid driver’s license

Team engagement

Education

High school diploma or equivalent

Tools

Security tech: CCTV

Access control

Alarm systems

Job description

GardaWorld is seeking a Field Services Supervisor in Canton, OH to oversee daily security operations and ensure exceptional client service. You will supervise staff, manage schedules, and maintain high standards while traveling to client sites within the market. A valid driver’s license and at least one year of management experience are required.

You’ll join a national security leader offering comprehensive benefits and opportunities for growth, with shifts that may include weekends and holidays.