Field Services Supervisor - Security & Client Growth

GardaWorld Security Services U.S.; Pittsburgh (Allegheny County); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with employer matching

PTO and holidays

Job summary

GardaWorld Security Services U.S. is seeking a Field Services Supervisor in Pittsburgh, PA to oversee daily security operations and act as the primary liaison with clients. You will supervise staff, ensure high service standards, and maintain strong relationships with site personnel and customers.

The role requires a sharp focus on safety, scheduling, training, and compliance with client policies. This position may involve long hours and weekend shifts, with competitive benefits and daily site

Qualifications

• High school diploma or equivalent required.
• Minimum of one year of management experience.
• Authorized to work in the United States.

Responsibilities

• Supervise daily security services to ensure high standards.
• Build and maintain strong relationships with clients and employees, acting as the main point of contact.
• Meet regularly with clients to address issues, provide updates, and ensure satisfaction.
• Participate in recruiting, training, and developing staff.
• Visit and inspect supervisors and security officers to ensure compliance and proficiency.
• Maintain thorough knowledge of post specifications, emergency procedures, and client policies.
• Assist in developing staffing schedules, budgets, and payroll.
• Ensure compliance with all regulations, contracts, and agreements.
• Recommend improvements for efficiency and service quality.
• Follow progressive discipline for corrective actions.
• Perform other duties as assigned.

Skills

Security operations

Problem solving

Regulatory knowledge

Attention to detail

Quality improvement

Education

High School Diploma

Tools

CCTV

Access Control

Alarm Systems

Job description

GardaWorld Security Services U.S. is seeking a Field Services Supervisor in Pittsburgh, PA to oversee daily security operations and act as the primary liaison with clients. You will supervise staff, ensure high service standards, and maintain strong relationships with site personnel and customers.

The role requires a sharp focus on safety, scheduling, training, and compliance with client policies. This position may involve long hours and weekend shifts, with competitive benefits and daily site