Field Services Supervisor II, Logistics & Operations

DHL Express; Kansas City (MO); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive Pay

Bonus/Incentive Programs

401K with company match

Medical, Dental, Vision

Tuition Reimbursement

Generous Paid Time Off

Employee Discount Program

Employee Assistance & Work Life

Training opportunities

Job summary

DHL Express is hiring a Field Service Supervisor in Kansas City to coordinate parcel movements by air and ground, including international import/export. You will supervise 8-12 staff, manage daily operations, and support budget and process improvements.

Ideal candidates bring supervisory experience, strong customer service, and solid MS Office skills. The role emphasizes operations leadership, safety compliance, and collaboration with partners across the network.

Qualifications

• BS/BA in related field with 2+ years of supervisory experience.
• Strong leadership and customer service skills.
• Proven ability to manage operations and budgets.

Responsibilities

• Oversees day-to-day airport ramp operations and training of staff.
• Manages performance, hiring, coaching, and development of 8-12 staff.
• Ensures compliance with policies and safety standards.

Skills

Supervisory skills

Customer service

Leadership

Communication

Problem solving

Education

BS/BA in related field

2 years supervisory experience

Tools

Excel

Outlook

MS Office

Job description

DHL Express is hiring a Field Service Supervisor in Kansas City to coordinate parcel movements by air and ground, including international import/export. You will supervise 8-12 staff, manage daily operations, and support budget and process improvements.

Ideal candidates bring supervisory experience, strong customer service, and solid MS Office skills. The role emphasizes operations leadership, safety compliance, and collaboration with partners across the network.