Field Services Specialist: Reprocessing & On-site Support

Medline; Colorado Springs (CO); On-site; USD 30,307 - 44,083; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline Industries, LP is seeking a trained coordinator to implement the Medline ReNewal Reprocessing Program. You will support client facilities, ensure proper workflow and drive adoption of procedures across teams.

The role requires travel up to 80% within states, a valid driver’s license, and hospital credentialing to access facilities. Previous hospital/OR experience is valued for effective technical communication.

Qualifications

• Experience communicating technical information to non-technical audiences.
• Experience providing customer service to internal and external customers and meeting quality standards.
• Ability to convey program benefits clearly to staff during sessions.

Responsibilities

• Oversee preparation and shipment of materials, ensuring proper labeling and organization.
• Identify reprocessable items and recommend cost-saving opportunities.
• Provide on-site support, addressing workflow issues and assisting with process improvements.
• Educate and train staff on program benefits and best practices through group sessions and one-on-one discussions.
• Support training initiatives using digital tools and reporting platforms to share performance insights.
• Conduct scheduled facility visits, assist with onboarding, and gather feedback to enhance program effectiveness.

Skills

Communication skills

Customer service

Training

Education

High school diploma

Job description

Medline Industries, LP is seeking a trained coordinator to implement the Medline ReNewal Reprocessing Program. You will support client facilities, ensure proper workflow and drive adoption of procedures across teams.

The role requires travel up to 80% within states, a valid driver’s license, and hospital credentialing to access facilities. Previous hospital/OR experience is valued for effective technical communication.