Field Services Rep

Medline; Denver, Northern (CO, KY); Hybrid; USD 30,000 - 43,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline is seeking a detail-oriented professional to implement the ReNewal Reprocessing Program at client facilities in the Denver area. You will support onboarding, training, and on-site workflow improvements to ensure staff adoption and sustained use of the program.

The role emphasizes hands-on materials handling, travel up to 80%, and collaboration with hospital teams to identify efficiencies while maintaining safety and compliance.

Qualifications

• High school diploma or equivalent required.
• Valid driver''s license and ability to travel up to 80% within state and out of state.
• Credentialing/hospital certification to access facilities.

Responsibilities

• Oversee preparation and shipment of materials, ensuring proper labeling and organization.
• Identify reprocessable items and recommend cost-saving opportunities.
• Provide on-site support, addressing workflow issues and assisting with process improvements.
• Educate and train staff on program benefits and best practices through group sessions and one-on-one discussions.
• Support training initiatives using digital tools and reporting platforms to share performance insights.
• Conduct scheduled facility visits, assist with onboarding, and gather feedback to enhance program effectiveness.

Skills

Customer service excellence

Technical communication

Training delivery

Education

High school diploma or equivalent

Tools

Reporting platforms

Job description

Job Summary

Under supervision, implement the Medline ReNewal Reprocessing Program to help ensure client staff acceptance and follow-through with procedures.

Core Job Responsibilities

• Oversee preparation and shipment of materials, ensuring proper labeling and organization.
• Identify reprocessable items and recommend cost-saving opportunities.
• Provide on-site support, addressing workflow issues and assisting with process improvements.
• Educate and train staff on program benefits and best practices through group sessions and one-on-one discussions.
• Support training initiatives using digital tools and reporting platforms to share performance insights.
• Conduct scheduled facility visits, assist with onboarding, and gather feedback to enhance program effectiveness.

BASIC QUALIFICATIONS

• Education: High school diploma or equivalent.
• Certification / Licensure: Position requires a current valid driver's license, vehicle insurance, clean driving record (ex. minimal, minor or zero infractions on Motor Vehicle Report) and ability to travel in own vehicle to designated facility if within driving distance.
• Certification / Licensure: Position requires credentialing/hospital certification to access assigned facilities.

Relevant Work Experience

• At least 1 year of experience in a hospital or operating room setting.
• Additional Experience communicating technical information to non-technical audiences.
• Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
• Experience accomplishing tasks in an optimum order based on time, importance or other criteria.
• Position requires regular lifting at least 30 lbs.
• Position requires work on extended and /or "odd" or "on call" hours as business needs dictate.
• Position requires travel up to 80% of the time for business purposes (within state and out of state).

Compensation

The anticipated salary range for this position: $21.75 - $31.50 Hourly. The actual salary will vary based on applicant’s location, education, experience, skills, and abilities. Medline will not pay less than the applicable minimum wage or salary threshold.

Benefits and Total Rewards Package

Medline Industries, LP, and its subsidiaries, offer a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

• Our benefit package includes health insurance, life and disability, 401(k) contributions, paid time off, etc., for employees working 30 or more hours per week on average.
• For roles where employees work less than 30 hours per week, benefits include 401(k) contributions, paid time off, as well as access to the Employee Assistance Program, Employee Resource Groups and the Employee Service Corp.

Equal Opportunity and Diversity

Medline Industries, LP is an equal opportunity employer. Medline evaluates qualified individuals without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, neurodivergence, protected veteran status, marital or family status, caregiver responsibilities, genetic information, or any other characteristic protected by applicable federal, state, or local laws.

We’re dedicated to creating a Medline where everyone feels they belong and can grow their career. We strive to do this by seeking diversity in all forms, acting inclusively, and ensuring that people have tools and resources to perform at their best.

Through our culture of belonging, our agile and resilient global team is determined to get our customers exactly what they need, at the right time, every time.

About Medline Industries

Medline is the largest provider of medical-surgical products and supply chain solutions serving all points of care. Through its broad product portfolio, resilient supply chain and leading clinical solutions, Medline helps healthcare providers improve their clinical, financial and operational outcomes. Headquartered in Northfield, Illinois, the company employs more than 43,000 people worldwide and operates in more than 100 countries and territories. To learn more about how Medline makes healthcare run better, visit www.medline.com.

If you’re a self-starter, eager to grow your career within a high-performing environment, this is the place for you.