Field Services Specialist - Part-Time Medical Devices

Medline; Northern (KY); Hybrid; USD 28,000 - 40,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline is seeking a Field Services Representative to support the ReNewal division in the McDonough, GA area. The role involves device preparation, coordination, shipment, and routine facility rounds to support workflow, with opportunities to educate customer staff on best practices.

Ideal candidates will have a HS diploma, a valid driver's license for travel to locations, and at least one year in healthcare, customer service, sales, or field-based work.

Qualifications

• HS Diploma or equivalent required.
• Valid driver's license with ability to travel to assigned locations.
• Experience in healthcare, customer service, sales, or field-based role preferred.
• Strong communication and customer service skills.

Responsibilities

• Support day-to-day field service activities, including device preparation, coordination, and shipment.
• Conduct routine facility rounds to support workflow, answer questions, and reinforce standard processes.
• Assist with identifying eligible devices and promoting program participation and value.
• Educate and support customer staff on basic workflows, tools, and best practices.
• Monitor activity and communicate issues, opportunities, or improvements to leadership.
• Participate in in-services, training sessions, and feedback-gathering activities.
• Assist with basic reporting, data collection, and use of internal systems as directed.
• Work assigned schedules, including extended or on-call hours when business needs require.

Job description

Medline is seeking a Field Services Representative to support the ReNewal division in the McDonough, GA area. The role involves device preparation, coordination, shipment, and routine facility rounds to support workflow, with opportunities to educate customer staff on best practices.

Ideal candidates will have a HS diploma, a valid driver's license for travel to locations, and at least one year in healthcare, customer service, sales, or field-based work.