Field Services Pro: Training & On-Site Support

Medline; Denver, Northern (CO, KY); Hybrid; USD 30,000 - 43,000; Full time

Benefits offered by this job

Health insurance

401(k) contributions

Paid time off

Job summary

Medline is seeking a detail-oriented professional to implement the ReNewal Reprocessing Program at client facilities in the Denver area. You will support onboarding, training, and on-site workflow improvements to ensure staff adoption and sustained use of the program.

The role emphasizes hands-on materials handling, travel up to 80%, and collaboration with hospital teams to identify efficiencies while maintaining safety and compliance.

Qualifications

• High school diploma or equivalent required.
• Valid driver''s license and ability to travel up to 80% within state and out of state.
• Credentialing/hospital certification to access facilities.

Responsibilities

• Oversee preparation and shipment of materials, ensuring proper labeling and organization.
• Identify reprocessable items and recommend cost-saving opportunities.
• Provide on-site support, addressing workflow issues and assisting with process improvements.
• Educate and train staff on program benefits and best practices through group sessions and one-on-one discussions.
• Support training initiatives using digital tools and reporting platforms to share performance insights.
• Conduct scheduled facility visits, assist with onboarding, and gather feedback to enhance program effectiveness.

Skills

Customer service excellence

Technical communication

Training delivery

Education

High school diploma or equivalent

Tools

Reporting platforms

Job description

Medline is seeking a detail-oriented professional to implement the ReNewal Reprocessing Program at client facilities in the Denver area. You will support onboarding, training, and on-site workflow improvements to ensure staff adoption and sustained use of the program.

The role emphasizes hands-on materials handling, travel up to 80%, and collaboration with hospital teams to identify efficiencies while maintaining safety and compliance.